TEATMS
Last Updated: September 2026
Website: www.islandtouch.shop
Operated by: Island Touch
Welcome to Island Touch! These Terms of Service ("Terms") govern your use of our website located at www.islandtouch.shop (the "Site") and the purchase of our products. By browsing, creating an account, or placing an order on our Site, you agree to be bound by these Terms, our Privacy Policy, Return & Exchange Policy, and Refund Policy
General Conditions & Eligibility
* By using this Site, you confirm that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.
* We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if fraudulent activity, misuse, or breach
User Accounts & Security
* To access certain features and place orders, you may create an account on our platform (hosted via Odoo).
* You are responsible for maintaining the confidentiality of your login credentials (username and password) and for restricting access to your device.
* You agree to accept responsibility for all activities and orders placed under your account.
* You must provide accurate, current, and complete contact and shipping information. We are not lia ble for delayed or undelivered shipments caused by incorrect addresses provided by the customer
. Products, Pricing & Availability
* Product Descriptions: We make every effort to display the colors, descriptions, and packaging of our herbal foods and handicraft goods as accurately as possible.
* Herbal & Food Items: Natural ingredients may vary slightly in texture, aroma, or color across batches due to harvest conditions.
* Handicrafts: Because handicrafts are handcrafted by local artisans, slight variations, minor imperfections, and unique markings are standard and not considered defects.
* Pricing & Errors: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors, modify product prices, or discontinue items without prior notice.
* Order Acceptance: Receiving an o
rder confirmation email does not signify our final acceptance of your order. We reserve the right to limit order quantities or cancel orders due to stock unavailability or logistical restrictions.
4. Health & Wellness Disclaimer (Herbal Products)
* Information provided on
www.islandtouch.shop regarding herbal, botanical, and natural food products is for educational and general informational purposes only.
* Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
* Customers with pre-existing medical conditions, allergies, pregnant or nursing women, or those taking prescription medications should consult a qualified healthcare provider before consuming herbal wellness products.
5. Payments & Billing
* We process online payments securely through our third-party payment gateway partner, Razorpay.
* We accept supported payment methods including UPI, Net Banking, Debit Cards, and Credit Cards as enabled on checkout.
* By providing payment details, you confirm that you are authorized to use the designated payment method.
* In the event of an unauthorized payment, card dispute, or failed transaction, your order will remain unfulfilled until payment is verified and cleared.
6*
We deliver across eligible postal codes in India via third-party logistics partners.
* Estimated delivery timeframes are guidelines and may vary due to transit delays, weather conditions, or courier constraints.
* Risk of loss and title for items purchased pass to you upon delivery to the carrier. For issues regarding packages damaged during transit, refer to our [Return & Exchange Policy].
7. Intellectual Property
* All content on this Site—including text, graphics, logos, images, product photos, digital downloads, and software—is the intellectual property of Island Touch and protected under Indian and international copyright and trademark laws.
* You may not copy, reproduce
, republish, upload, post, or distribute any material from this Site without prior written consent from Island Touch.
8. Limitation of Liability
* To the maximum extent permitted by applicable Indian law, Island Touch, its founders, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use or inability to use our Site or products.
* Our maximum aggregate liability for any claim arising out of your purchase shall not exceed the total amount paid by you for the specific product in dispute.
9. Governing Law & Dispute Resolution
* These Terms shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India.
* Any disputes, legal actions, or claims arising out of or related to these Terms, the website, or transactions conducted on
www.islandtouch.shop shall be subject to the exclusive jurisdiction of the competent courts in the Union Territory of Andaman and Nicobar Islands, India.
10. Modifications to Terms
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting to this page. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions or feedback regarding these Terms of Service, please contact us:
* Brand: Island Touch
* Support Email: islandtouch21@gmail.com
* Website: www.islandtouch.shop
*Call:91 9476007518